If you're not happy with the course, you can request a full refund within 30 days of your purchase. We mean it — we'd rather you felt good about your decision than kept money that didn't earn its place.
Just email hello@eaicourse.com from the address on your account, within 30 days of buying, and say you'd like a refund. A one-line message is plenty — you don't owe us an explanation (though any feedback helps us improve).
Refunds go back to your original payment method through Stripe or PayPal, usually within a few business days (your bank may take a little longer to show it). Once refunded, course access for that purchase ends.
On plans that include one-to-one coaching, any coaching sessions you haven't used yet are fully refundable within the 30-day window. If you've already used one or more sessions, we'll refund the course portion and any unused sessions, and simply deduct the sessions already delivered. We'll always aim to be fair and generous here — talk to us.
If you used a discount code, we refund the amount you actually paid. Enrollments that were completely free (for example a 100%-off code) have nothing to refund, but you're welcome to stop using the course any time.
Not sure whether you qualify? Just ask — email hello@eaicourse.com and we'll sort it out kindly.